Customer Service Representative responsible for handling foreign language inquiries for Adecco, a multinational HR solutions company. Must meet company standards and KPIs while providing high-quality service.
Responsibilities
Será responsable de atender las consultas de clientes en idioma extranjero
Cumplimiento con los estándares de la compañía
Trabajo como parte del equipo de Servicio al Cliente
Orientación al cumplimiento de KPI y un alto nivel de desempeño enfocado en la calidad del servicio
Requirements
Mínimo 1 año de experiencia en cargos de Customer Service Support
Experiencia en el uso de CRM para la creación de tickets y gestión de solicitudes a través de correo electrónico, chat o llamadas
Manejo de inglés / francés o portugués conversacional (requisito excluyente)
Benefits
Medicina prepagada
bono Sodexo de $180.000
Job title
Customer Service Representative, Bilingüe Inglés-Francés o Portugués
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