Customer Service Agent responsible for phone and email communication with customers. Advising on publishing products and ensuring customer satisfaction in a hybrid environment.
About the role
- Project Manager overseeing sprinkler system projects with technical and commercial responsibilities. Collaborating with clients and ensuring project compliance in Losheim am See, Germany.
Responsibilities
- Technical and commercial responsibility for multiple sprinkler retrofit projects
- Handling repair orders from preparing associated quotes through to final acceptance
- Ensuring contract-compliant project execution with respect to schedules, costs and revenues
- Change order management
- Maintaining customer contact and participating in site meetings
Requirements
- Degree in Mechatronics, Electrical Engineering or (Industrial) Engineering with a focus on Mechanical Engineering or Building Services/Utilities
- Qualification as a certified technician or master craftsman (Techniker/Meister)
- Initial professional experience, ideally in sprinkler systems
- AutoCAD skills or experience with other CAD software, and proficiency with MS Office
- Structured and results-oriented working style
Benefits
- Individual onboarding plan
- Training and development opportunities at the VINCI Academy
- Attractive employee share/stock program
- Annual special payments in the form of a Christmas bonus
- Company events
- Bike leasing
- Employee discounts with well-known companies
- Option for remote/mobile working
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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