Business Process Engineer analyzing client needs and processes at a Swiss SaaS startup. Leading integration projects and ensuring effective collaboration with external partners.
About the role
- Clinical Operations Representative providing support for patient care and administrative functions at UHealth Medical Campus. Handling pre and post-care problems and ensuring service standards.
Responsibilities
- Facilitate the prompt resolution of problems related to pre and post care that arise in daily clinical operations.
- Perform general administrative and receptionist functions.
- Answer incoming calls, efficiently manage patients, and acquire necessary patient care and records.
- Assist patients in a courteous, efficient and professional manner, ensuring adherence to service standards.
- Review clinical records for completeness including authorization, signatures, missing data, and other patient information.
- Obtain pre-authorization for medications and procedures; coordinate patient admissions and clinical schedules.
- Review patient demographic, insurance, and referral information for accuracy during calls.
Requirements
- High school diploma or equivalent
- Minimum 1 year of relevant experience
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Ability to work evenings, nights, and weekends as necessary.
- Skill in collecting, organizing, and analyzing data.
- Ability to work independently and/or in a collaborative environment.
Benefits
- medical
- dental
- tuition remission
- comprehensive benefits package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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