Driving client product engagement, adoption, and trust through the successful implementation and ongoing optimization of our Product Delivery strategy.
Support product delivery outcomes by aligning with multiple strategic clients.
Champion the client voice.
Support tailored client product roadmaps in partnership with Global and Regional functions.
Support adoption and migration efforts on behalf of global clients and across client ecosystems.
Foster cross-functional alignment with Commercial, Operations, Product, Partnership, Tech, and GTM teams.
Contribute to product-market fit decisions.
Lead special initiatives as required.
Requirements
Currently a manager, or aspiring to be a manager, in Product Delivery.
Good experience in Product, with a passion for solving client-real world problems through insight led, scalable ways of working.
Energy, strategic thinking, and a hands-on mindset.
Thrive in fast-paced, cross-functional environments.
Collaborative with teams across Commercial, Operations, Partnerships, Product, Tech & Data, Product Marketing, and Design.
Excited by innovation opportunities and comfortable challenging long-standing assumptions.
Bi-lingual (US English, and Latin American Spanish) required. Portuguese a plus.
Strong communicator and facilitator, adept at navigating complex stakeholders.
Proven results in a Client Success or Product Delivery role, ideally within a high-growth or product-led B2B environment.
Understanding of Client Product-Led Growth and how it supports sales, retention, and our roadmap development.
Familiarity with agile delivery models.
Comfort working across global and virtual teams, with appreciation for regional nuance and cultural dynamics.
Benefits
100% employer paid medical, dental, life & LTD insurance for employees
100% match to your 401k deferrals (limited) with 100% vesting at 6 months
Supplemental Insurance including STD, additional Life
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