As EMS Account Manager, manage relationships with fire departments and ambulance services. Support sales and marketing efforts in the public safety sector to drive new business.
About the role
- Senior Government Consultant on Medicaid managed care policies for Mercer, managing accounts and leading project teams in a hybrid work environment.
Responsibilities
- Advise the industry or region on organization standards and best practices for account retention and expansion including opportunity identification through targeted market research, quantitative and qualitative presentation development and organization political awareness
- Develop methodologies for account prioritization and opportunity prioritization as dictated by the external business environment, competitor standing, account relationship status and the internal business strategy
- Approve major account delegation decisions leveraging an acute awareness to external market/industry factors, sales team capabilities, and cross-functional input and intervenes when conflicts or at-risk status accounts are escalated
- Develop and execute a market or industry specific expansion and marketing strategy informed by insights garnered from team members, competitor positioning, and the external and internal business environments to grow the sales portfolio
- Deliver appropriate custom solutions to accounts and advises on custom solution development for major portfolio accounts that sufficiently understand and address account objectives and expectations
- Manage the performance and human capital strategy, including hiring and talent management for a large team
- Become a frequent attendee and participant in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader
Requirements
- BA/BS degree required; Master’s degree in health policy, public policy, public health or related field preferred
- Minimum 10+ years of relevant experience required
- Demonstrated experience in application of Medicaid managed care rules and the authorities to waive these rules.
- Demonstrated experience in successfully managing complex projects and navigating challenging policy topics
- Excellent project management and interpersonal skills
Benefits
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
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