Identify and develop new business opportunities through cold calling, prospecting, networking, and referrals.
Achieve or exceed monthly sales metrics and quotas.
Build and manage a pipeline of potential commercial and residential clients.
Conduct professional sales calls and assess prospect facilities for appropriate product and service applications.
Actively build and maintain a strong professional network to generate leads, foster partnerships, and stay informed on industry trends, representing the company with professionalism at events, meetings, and community functions.
Recommend appropriate security solutions based on customer needs and budget.
Generate quotes, proposals, and contracts following company guidelines to present to potential customers.
Follow up on leads, proposals, and past clients to maximize sales opportunities.
Conduct on-site consultations to assess customer security needs.
Prepare necessary paperwork to ensure proper and professional job installations.
Negotiate pricing and contract terms while ensuring profitability.
Establish and maintain relationships with property managers, business owners, and key decision-makers.
Educate prospects on alarm systems, video surveillance, access control, fire detection, and other security solutions.
Demonstrate and explain product functionality to new systems for clients.
Attend customer installations after completion to ensure satisfaction, reinforce relationships, and uncover additional opportunities for service or referral.
Provide ongoing support to customers to ensure satisfaction and potential upsells.
Coordinate with installation, customer service, and operations teams for seamless project execution.
Offer continuous client support to maintain satisfaction and identify upselling opportunities.
Obtain necessary approvals for special pricing or customized solutions.
Maintain accurate records of sales activities and client interactions in the CRM system.
Maintain complete pricing for all jobs quoted on the company network.
Attend all sales meetings, training, and company events.
Must be able to gain access to commercial or residential buildings to assess the customer needs and requirements.
Must be able to drive a reliable vehicle for transportation to and from prospect and customer locations throughout the company territory.
Must be punctual and adhere to attendance standards.
Adhere to all company policies and procedures. Other duties as assigned by management.
Requirements
High School Diploma or equivalent is required.
Bachelors Degree in Business Administration, Professional Sales, Marketing, or a related field is preferred.
2 years of sales experience is highly preferred.
Alarm industry experience is a plus.
Ability to clearly communicate ideas, objectives, and concepts to diverse audiences.
Ability to initiate contact with potential clients through cold calling and convert initial interest into meaningful sales opportunities.
Strong communication, negotiation, and presentation abilities.
Organization, time management, and attention to detail.
Ability to build and manage a pipeline of clients while maintaining relationships.
Ability to cultivate and grow a strong referral network.
Analytical problem-solving to assess client needs and recommend solutions.
Self-motivated, enthusiastic, and results-driven.
Strong time management and organizational skills.
Professional appearance and demeanor.
Proficiency in Microsoft Office.
Experience using CRM tools.
Ability to travel within the company territory for prospecting, consultations, and client meetings.
Ability to communicate in English, Bi-lingual capabilities a plus.
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