Hybrid Bilingual Administrative Assistant

at CES

• Job title: Bilingual Administrative Assistant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $36,000 - $52,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Lombard, United States

About the role

• Bilingual Administrative Assistant for a non-profit social services agency helping individuals with developmental delays. Responsibilities include administrative support, visitor greetings, and office supply management.

Responsibilities

• Greets visitors with a positive, helpful attitude including notifying staff of visitors.
• Answers and screens primary phone line in a professional manner and directs callers to appropriate extensions.
• Perform ad hoc administrative tasks to support operations.
• Assisting with a variety of administrative tasks including copying, faxing, preparing mailings including applying postage to outgoing mail daily.
• Open, date stamp, and distribute all incoming mail to staff mailboxes.
• Enter completed and approved CEUs for all Regional ISCs into Paycor software.
• Assists with maintenance of storage documents and preparation of documents for transfer to off-site secure long-term storage.
• Responsible for new employee orientation of office supplies, equipment, and basic office procedures.
• Provide purchase orders to staff with instructions and submit them to Program Director for approval signature.
• Stock and order office supplies, including paper and copier toner/ink supplies for all Region offices.
• Contact vendor as needed to schedule copy machine repairs.
• Maintain schedule of Meetings Rooms and other shared office spaces.
• Update assigned data fields to be input on Birdseye database.
• Update the Illinois ROCS data collection system.
• Prepare, develop, and maintain reports as directed by Program Director.
• Initiate and complete mandated reporting within required time frame, including development of written reports and any necessary follow-up activities regarding Adult Protective Services (APS), Office of Inspector General (OIG) and Department of Children and Family Services (DCFS).

Requirements

• High School Diploma or G.E.D. (Required)
• Associates Degree (Preferred)
• Minimum two-years’ general office experience (Required)
• General knowledge about individuals with Intellectual and Developmental Disabilities (Preferred)
• Ability to read, write and speak proficiently in another language, in addition to English (Required)
• Ability to proficiently translate documents (Required)
• Ability to proficiently interpret conversations (Required)

Benefits

• Flexibility to work from home (after initial training period)
• 401K Plan with 100% immediate vesting and generous company match
• Basic life insurance and long-term disability plans provided by agency at no cost to the employee with additional coverages available
• Excellent affordable health insurance with 5 different options to choose from, all of which offer no copay virtual visits
• Quality dental, vision, and short-term disability coverages available
• Generous paid time off (PTO) policy of 32 paid days off annually: includes 20 days PTO, 10 paid holidays plus 2 floating holidays per year
• Confidential Employee Assistance Program available at no cost
• Potential for loan forgiveness through the Public Service Loan Forgiveness Program (PSLF)