About the role

  • Front Office Manager leading reception teams at BEECH Resort Boltenhagen. Overseeing guest satisfaction, team coordination, and operational efficiency in a hospitality setting.

Responsibilities

  • Management of 2 reception teams
  • Preparation of shift, vacation and duty schedules
  • Implementation and monitoring of standards and processes
  • Regular training to ensure a high level of service
  • Support in day-to-day operations
  • Proactive work to enhance guest satisfaction
  • Professional handling of guest feedback
  • Covering Manager-on-Duty shifts
  • Coordination with other departments to ensure smooth operations

Requirements

  • Solid front desk experience
  • Experience as a Front Office Manager or Deputy/Assistant Front Office Manager
  • Ability to quickly learn IT systems, ideally Opera and Protel
  • Strong communication skills
  • Positive influence on the team
  • Resilient and solution-oriented

Benefits

  • Sign-on bonus: €1,000 gross in the first month for qualified gastronomy/hospitality professionals
  • Permanent employment contract with attractive earning potential based on qualifications and experience
  • Two days off per week
  • Bonago Benefit Card – monthly €50 shopping voucher redeemable with over 200 premium partners
  • Free employee meals
  • If required, provision of a rent-free, fully furnished apartment for 6 months in a prime location in Boltenhagen near our property; the beach is only about 100 meters away
  • Contribution towards your relocation costs
  • 30 days of vacation
  • Subsidy for capital-forming benefits or company pension scheme
  • Hotel employee discounts and preferential rates with external partners
  • Individual development opportunities and internal career planning / cross-training

Job title

Front Office Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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