Front Office Manager leading reception teams at BEECH Resort Boltenhagen. Overseeing guest satisfaction, team coordination, and operational efficiency in a hospitality setting.
Responsibilities
Management of 2 reception teams
Preparation of shift, vacation and duty schedules
Implementation and monitoring of standards and processes
Regular training to ensure a high level of service
Support in day-to-day operations
Proactive work to enhance guest satisfaction
Professional handling of guest feedback
Covering Manager-on-Duty shifts
Coordination with other departments to ensure smooth operations
Requirements
Solid front desk experience
Experience as a Front Office Manager or Deputy/Assistant Front Office Manager
Ability to quickly learn IT systems, ideally Opera and Protel
Strong communication skills
Positive influence on the team
Resilient and solution-oriented
Benefits
Sign-on bonus: €1,000 gross in the first month for qualified gastronomy/hospitality professionals
Permanent employment contract with attractive earning potential based on qualifications and experience
Two days off per week
Bonago Benefit Card – monthly €50 shopping voucher redeemable with over 200 premium partners
Free employee meals
If required, provision of a rent-free, fully furnished apartment for 6 months in a prime location in Boltenhagen near our property; the beach is only about 100 meters away
Contribution towards your relocation costs
30 days of vacation
Subsidy for capital-forming benefits or company pension scheme
Hotel employee discounts and preferential rates with external partners
Individual development opportunities and internal career planning / cross-training
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