Services Advisor at SHI providing presales support and overseeing Statement of Work creation. Building strategic client relationships and maintaining documentation throughout the sales cycle.
About the role
- HR Business Partner managing associate relations services and compliance across business units. Investigating complaints, advising on policies, and collaborating with stakeholders to drive initiatives.
Responsibilities
- Serves as the key point of contact for HR and Business leaders for associate relations matters, trends and escalations
- Investigates associate complaints into allegations of company policy violations with varying levels of complexities
- Adheres to investigative best practices and protocols around gathering and preserving information, documentation, and reporting writing
- Makes appropriate remedial or disciplinary recommendations following an employment investigation
- Provides strategic guidance to business leaders on sensitive matters including performance management, misconduct, interpersonal conflicts, leaves and accommodations
- Utilizes HR analytics and data to identify trends, diagnose issues, design and implement manager training on myriads of issues
- Drives workforce change initiatives in collaboration with stakeholders, ensuring that communication is mitigated
- Handles confidential information and escalates issues when necessary
Requirements
- Requires a BA/BS degree
- Minimum of 7 years of associate relations experience gained in either an HRBP or employee relations advisory role
- Bilingual English/Spanish strongly preferred
- Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred
- Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred
- Experience demonstrating an executive presence while interacting with C-Suite executives
- Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience
- Demonstrated experience executing on change management programs
- Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company
- Workday or similar HCM experience preferred
- ServiceNow experience preferred
- Fortune/large company experience preferred
Benefits
- Health insurance
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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