Oversee high - impact partnerships and drive product strategy for VGS's payment tokenization solutions. Collaborate with card networks and mobile wallets to maximize business opportunities.
About the role
- Act as the main point of contact and dedicated Account Manager for B2B customers, maintaining consistent communication (email, phone, online, in-person)
- Proactively identify and drive new upsell opportunities, managing each deal through to successful closure
- Generate new ideas for value-creating activities with the customers (new campaigns, feedback collection ways, etc.)
- Act as the primary product advocate, addressing technical topics and providing guidance to customers and internal stakeholders
- Oversee and maintain CRM data quality (including status updates, opportunity tracking, tasks, conversions, and data enrichment)
- Work with top-notch team and travel to meet key customers
Requirements
- At least 2 years of experience managing customer engagements
- Strong relationship-building skills and commercial awareness
- Strong internal communication skills
- Excellent written and verbal communication skills in English
- Strategic mindset to identify and drive account expansion opportunities
- Comfortable handling technical topics and coordinating across teams
- Nice to have: Experience at a B2B SaaS or data company; Hands-on sales experience; Familiarity with data concepts
Benefits
- 2400 - 3200 EUR/month + bonuses
- Expansive benefit package covering learning, well-being, celebration, and much more (details linked)
- Opportunity to travel the globe
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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