About the role

  • Manage an assigned territory to achieve new customer revenue goals.
  • Identify and cultivate upsell opportunities, supporting company marketing and sales initiatives.
  • Develop and maintain a pipeline from lead generation through to closure.
  • Manage campaigns to generate new leads and opportunities within existing accounts.
  • Deliver compelling product demonstrations (online and in person), supported by our Sales Engineering team.
  • Perform on-site and remote product demonstrations and develop prototype solutions tailored to customer needs.
  • Manage licensing, invoicing, and credit collection inquiries for assigned accounts.
  • Represent StarRez at trade shows and customer events across Australia and the APAC region.
  • Travel nationally and internationally (30–40%) for customer visits, trade shows, and industry events.

Requirements

  • Broad knowledge and experience with software technology.
  • Strong customer service background with a proven ability to build rapport with stakeholders.
  • Proficiency in Salesforce or equivalent CRM systems.
  • Excellent attention to detail and strong organizational skills.
  • Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment.
  • Self-motivated, disciplined, and capable of working independently.
  • Strong written and verbal communication skills.
  • Willingness to travel interstate and internationally (up to 40%).

Benefits

  • You will be part of a vibrant and supportive culture, with weekly team lunches.
  • We are a flexible and hybrid workplace.
  • You will have access to professional development opportunities.
  • Be part of a global team, participate in monthly global meetings and partner with team members in different countries.
  • Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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