We help create thriving residential communities.
With over 30 years' experience, 1400 customers worldwide and over 3 million beds under management, StarRez is the leading provider of housing accommodation automation software solutions on the market.
StarRez has unmatched experience with university, college, and private property manager housing and conference operations large and small in the United States, Canada, United Kingdom and Europe, Australia, New Zealand, Asia, and the Middle East.
Our experience, resources, proven product solutions, and active customer community ensure customer success now and in the future.

StarRez, Inc.

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consultant

StarRez, Inc. is a leading provider of resident and property management solutions specifically designed for the student housing industry. The company focuses on enhancing resident experiences and operational efficiency by offering a comprehensive platform that includes tools for community management, reporting, billing automation, and self-service resident portals. StarRez partners with educational institutions and housing communities worldwide to create thriving environments through innovation and engagement.

We help create thriving residential communities. With over 30 years' experience, 1400 customers worldwide and over 3 million beds under management, StarRez is the leading provider of housing accommodation automation software solutions on the market.

StarRez has unmatched experience with university, college, and private property manager housing and conference operations large and small in the United States, Canada, United Kingdom and Europe, Australia, New Zealand, Asia, and the Middle East.  Our experience, resources, proven product solutions, and active customer community ensure customer success now and in the future.

• Successful management of multiple concurrent StarRez projects and related activities
• Prepare and conduct professional training and consulting sessions (Onsite and Remote)
• Provide customers with subject matter and business process consultations
• Work with customers and StarRez teams to design integration of StarRez software with other systems
• Apply expertise and project management skills to guide the project team
• Provide subject matter expertise and direction to the Sales/Community Relations team
• Accurately capture and document customer requirements and specifications
• Act as central stakeholder management between StarRez and the client
• Respond to internal and external requests in a timely and professional manner
• Liaise with all internal teams to ensure work is done within the scope and on schedule
• Create and maintain project schedules and project documentation
• Ensure that internal processes and systems are accurately kept up to date
• Regularly report to the team manager or project manager and escalate issues as required
• Represent the company at industry events, with occasional travel required (up to 30%).

Project Delivery Consultant

Project Delivery Consultant leading end-to-end multiple StarRez projects.
Providing expertise and consulting on StarRez software solutions and housing industry knowledge.

analyst

• Lead the preparation, tracking, and reporting of ARR, bookings, and other topline SaaS metrics on a monthly or more frequent basis.
• Apply judgment and analytical rigor to validate the accuracy of bookings and ARR reporting, ensuring alignment with contractual terms and revenue policies.
• Assist with the implementation and communication of reporting governance standards.
• Partner with Sales, Customer Success, and Professional Services to provide revenue reporting, BvA analysis, and scenario modeling.
• Leverage AI-powered tools and emerging technologies to enhance reporting, forecasting accuracy, and efficiency.
• Provide recurring and ad-hoc analysis of revenue performance, risks, and opportunities.
• Collaborate effectively across global departments to ensure accurate reporting and improve reporting processes, automation, and consistency.
• Assist in preparing monthly presentation materials for leadership, collaborating with Accounting and Business Intelligence to ensure organizational alignment.
• Support the VP of Finance and CFO with projects related to forecasting, reporting, and governance.

Senior Revenue Analyst

Senior Revenue Analyst responsible for revenue reporting and forecasting at StarRez. Collaborating with multiple teams to enhance governance and reporting capabilities.

financial-planning-and-analysis

• Lead the company’s financial planning processes, including AOP, rolling 12-month forecasts, long-range planning, and headcount modeling.
• Build and maintain forecasting models in Adaptive Planning, with a focus on scalability and long-term reliability.
• Explore and apply AI-enabled tools to enhance efficiency, accuracy, scenario-modeling, and insights in forecasting and reporting.
• Partner with Product & Technology and G&A to perform BvA reviews, provide actionable insights, and identify cost optimization opportunities.
• Develop financial models and scenario analyses to evaluate business performance and investment opportunities.
• Prepare executive-level presentations that communicate financial performance, forecasts, and recommendations in a private equity environment.
• Act as a global bridge between Hyderabad FP&A and U.S. Finance leadership, ensuring consistency, accuracy, and timely delivery of planning outputs.
• Collaborate with global leadership, and specifically finance leadership, to enhance processes, governance, and planning tools.
• Support ad-hoc projects related to financial planning and strategic initiatives.

Manager, FP&A

Manager, FP&A leading financial planning processes at StarRez. Responsible for budgeting, forecasting, and strategic decision support for the company.

operations

• Provide overall support and leadership of India Office for Customer Operations Team
• Provide support for creation of Customer Operations projects
• Join team member calls as needed to provide support and guidance
• Responsible for creating new team member training
• Responsible for internal training for Customer Operations Team in India Office
• Responsible for Project Assignment Process
• Responsible for Case Escalation Process
• Meet individually with all Customer Operations Team members in India Office at least once a week to review projects and provide support
• Ensure seamless communication between Services, Customer Success, and Support roles in region
• Provide customer facing escalation support for Services, Customer Success, and Support
• Monitor administrative tasks of the Customer Operations Team to ensure consistency and accuracy
• Provide monthly reporting to key internal stakeholders on all customers using analytics that provide updates on customer health

Customer Operations Team Manager

Customer Operations Team Manager to support the India Office overseeing the operations team. Drive customer success and lead internal training initiatives for effective problem solving and communication.

attorney

• Serve as the principal legal advisor to the executive leadership team.
• Lead, mentor, and develop a high-performing, diverse global legal team.
• Oversee negotiation and execution of all commercial agreements, including those with publicly funded universities, Purpose-Built Student Accommodation (PBSA) operators, enterprise customers, critical suppliers, and strategic partners.
• Develop and optimize global contracting strategy, throughput, and standardization — including playbooks, templates, approval workflows, and SLA performance.
• Partner with Product, Engineering, and Security teams to embed compliance and privacy-by-design across product development and operations.
• Lead global privacy, data protection, and regulatory compliance programs, ensuring adherence to GDPR, CCPA, and related frameworks.
• Oversee internal M&A legal workstreams including due diligence, and post-merger integration in coordination with private equity sponsors.
• Maintain robust corporate governance, entity management, and Board reporting processes.
• Collaborate with the Chief People Officer on employment law, employee relations, and HR policy across multiple jurisdictions.
• Deliver actionable insights to leadership via monthly dashboards and Board reports with legal KPIs, contracting performance, and risk posture.
• Identify and implement technology and process improvements — including AI-driven efficiencies — to enhance operational effectiveness.

Vice President, Legal

Vice President of Legal overseeing global compliance and corporate legal matters for StarRez. Leading a diverse legal team and advising executive leadership on contractual and regulatory issues.

account-manager

• Manage an assigned territory to achieve new customer revenue goals.
• Identify and cultivate upsell opportunities, supporting company marketing and sales initiatives.
• Develop and maintain a pipeline from lead generation through to closure.
• Manage campaigns to generate new leads and opportunities within existing accounts.
• Deliver compelling product demonstrations (online and in person), supported by our Sales Engineering team.
• Perform on-site and remote product demonstrations and develop prototype solutions tailored to customer needs.
• Manage licensing, invoicing, and credit collection inquiries for assigned accounts.
• Represent StarRez at trade shows and customer events across Australia and the APAC region.
• Travel nationally and internationally (30–40%) for customer visits, trade shows, and industry events.

Account Manager

Account Manager at StarRez managing customer relationships and identifying business opportunities. Supporting product improvements and representing customer needs across teams.

administrative-assistant

• Maintain and update Service and Success Package project plans, ensuring task owners, timelines, and dependencies are current
• Partner with Project Managers to monitor project status, flag risks, and surface gaps across timelines, budgets, and resource allocations
• Support program-level reporting and trend identification to help reduce non-billable time and increase on-time, in-scope delivery
• Prepare monthly utilization and performance reports for internal and external stakeholders, including visual dashboards and narrative summaries
• Track contract consumption against forecasted hours and raise alerts on over or under-utilization
• Coordinate internal check-ins and retrospectives to support continuous improvement
• Manage the distribution and collection of customer satisfaction surveys following project engagements
• Compile and analyze survey data to identify trends, share wins, and inform delivery adjustments
• Act as an operational coordinator ensuring visibility, accountability, and smooth delivery across the project portfolio

Administrative Coordinator, Professional Services

Administrative Coordinator for StarRez Professional Services. Manage project plans, reporting, surveys, and stakeholder communications to ensure on-time SaaS delivery.

We help create thriving residential communities. With over 30 years' experience, 1400 customers worldwide and over 3 million beds under management, StarRez is the leading provider of housing accommodation automation software solutions on the market. StarRez has unmatched experience with university, college, and private property manager housing and conference operations large and small in the United States, Canada, United Kingdom and Europe, Australia, New Zealand, Asia, and the Middle East. Our experience, resources, proven product solutions, and active customer community ensure customer success now and in the future.

StarRez, Inc.

About the company

Open jobs

7 jobs found

Project Delivery Consultant

StarRez, Inc.

Senior Revenue Analyst

StarRez, Inc.

Manager, FP&A

StarRez, Inc.

Customer Operations Team Manager

StarRez, Inc.

Vice President, Legal

StarRez, Inc.

Account Manager

StarRez, Inc.

Administrative Coordinator, Professional Services

StarRez, Inc.