UF
US FoodsTerritory Manager
Territory Manager driving sales and customer relationships within the foodservice industry. Building relationships and executing sales strategies while ensuring customer satisfaction throughout assigned territories.
About the role
- Act as the primary day-to-day contact for financial institutions, overseeing smooth onboarding, ensuring ongoing satisfaction, and supporting retention of our services.
- Support the Client Experience team in onboarding new teams & use cases — including product set-up, training, and documentation.
- Monitor client accounts and usage metrics to identify trends, risks, and opportunities.
- Coordinate with internal teams (product, engineering, compliance, operations) to resolve client issues promptly.
- Maintain client records, notes, and actions in the CRM system.
- Assist in preparing business reviews, adoption reports, and success plans.
- Gather client feedback and share insights with the product team to influence roadmaps.
- Help identify upsell/cross-sell opportunities with existing accounts.
Requirements
- Degree or equivalent experience in finance, business, economics, or related field.
- 3-5 years' Experience in a customer success, account management, or client-facing support role
- Strong organisational skills and attention to detail.
- A collaborative nature and an ability to build broad client relationships as well as galvanising and influencing internal relationships.
- Able to quickly learn & convey product knowledge, conference engagements and technical product demonstrations.
- Self-motivated, energetic, results-oriented, hard-working and dynamic
- Strong interpersonal and communication skills (listening, verbal, written, presentation)
- Highly organised and excellent planning skills, able to work under pressure, and able to meet deadlines.
- Experienced in the use of sales tools such as Salesforce
- Quick learner, analytic and rational thinking, able to analyse and interpret data, polite, problem solver.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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