Hybrid Account Manager – Local Payments

Posted last week

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About the role

  • Identify, approach, and onboard new merchants across various industries in Cebu and/or Davao to use our payment solutions (e.g., POS terminals, QR payments, e-wallets).
  • Build and maintain strong relationships with existing merchants in your assigned area to drive usage, retention, and satisfaction.
  • Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
  • Collaborate closely with internal teams (product, tech, and operations) to ensure seamless onboarding and integration.
  • Act as the main point of contact for merchant inquiries, support, and issue escalations.
  • Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth within your territory.
  • Stay updated on industry trends, competitor activities, and customer needs in the local payments and fintech space.

Requirements

  • Bachelor’s degree in Business or a related field.
  • 2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce.
  • Proven experience in closing deals and managing a high-volume portfolio.
  • Excellent communication, presentation, and negotiation skills.
  • Customer-focused mindset with a strong drive to exceed targets and KPIs.
  • Self-starter with strong organizational and time management abilities.
  • Ability to coordinate with international partners and stakeholders.
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
  • Can speak and understand Mandarin Chinese is a plus.

Benefits

  • Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
  • Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
  • A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

Job title

Account Manager – Local Payments

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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