Account Manager overseeing commercial operations and logistics at LyondellBasell. Focused on pricing, production scheduling, and client support in the chemical industry.
About the role
- Account Manager for local payments in Cebu/Davao with Coins, a pioneer crypto brand in the Philippines. Focus on merchant acquisition and relationship management within the fintech space.
Responsibilities
- Identify, approach, and onboard new merchants across various industries in Cebu and/or Davao to use our payment solutions (e.g., POS terminals, QR payments, e-wallets).
- Build and maintain strong relationships with existing merchants in your assigned area to drive usage, retention, and satisfaction.
- Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
- Collaborate closely with internal teams (product, tech, and operations) to ensure seamless onboarding and integration.
- Act as the main point of contact for merchant inquiries, support, and issue escalations.
- Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth within your territory.
- Stay updated on industry trends, competitor activities, and customer needs in the local payments and fintech space.
Requirements
- Bachelor’s degree in Business or a related field.
- 2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce.
- Proven experience in closing deals and managing a high-volume portfolio.
- Excellent communication, presentation, and negotiation skills.
- Customer-focused mindset with a strong drive to exceed targets and KPIs.
- Self-starter with strong organizational and time management abilities.
- Ability to coordinate with international partners and stakeholders.
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
- Can speak and understand Mandarin Chinese is a plus.
Benefits
- Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
- Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
- A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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