Account Manager responsible for servicing small transportation clients at Transtar Insurance Brokers. Managing client needs and carrier communications to ensure coverage and compliance.
About the role
- Account Manager handling client activation and partner needs for papernest's B2B solutions. Collaborating with operations to ensure service quality while managing communications and reports.
Responsibilities
- Gestión y seguimiento de la activación de clientes, necesidades de socios e incidencias.
- Gestionar las comunicaciones con clientes y socios por teléfono y correo electrónico.
- Mantener y actualizar los datos de los clientes en el sistema CRM.
- Coordinación con el equipo de operaciones para garantizar la calidad del servicio.
- Preparación de informes de ventas y seguimiento de los KPI de rendimiento.
Requirements
- Licenciatura o diplomatura en Administración de Empresas, Ventas o campo relacionado.
- Se valorará experiencia en un puesto administrativo o de apoyo a ventas
- Sólidos conocimientos de herramientas MS Office
- Proactivo/a, bien organizado/a, abierto/a a aprender rápido y con mentalidad orientada a objetivos
- Nativo/a en español o en francés, (inglés es un plus!)
- Experiencia con herramientas CRM (por ejemplo, Salesforce)
Benefits
- Desayuno saludable ofrecido cada martes.
- Desarrollarse en un entorno internacional e inclusivo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Commercial Insurance Account Manager at Transtar Insurance Brokers servicing small transportation and trucking clients. Analyzing client needs and managing insurance coverages in a hybrid role.
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