Hybrid Account Manager

at Transtar Insurance Brokers, Inc.

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $50,000 - $80,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Dubuque, United States

About the role

• Account Manager responsible for servicing small transportation clients at Transtar Insurance Brokers. Managing client needs and carrier communications to ensure coverage and compliance.

Responsibilities

• Provide knowledge of insurance coverages and products, markets, and industry updates to sales staff
• Ability to analyze client needs and exposures during the sales process on new/renewal business and cross-selling opportunities
• Market and follow up on complete submissions including applications, loss analysis and other pertinent information to all eligible and appropriate carriers, for new and renewal business
• Respond to underwriters' questions in a timely and professional manner
• Analyze and compare carrier quotes for proper coverages and rating
• Adhere to Commercial Lines Best Practices including written confirmation of new and renewal binding, evidence of coverage, changes to coverage and other related items
• Prepare proposals and summaries of insurance, as needed
• Maintain a high degree of accuracy in processing within the agency management system
• Process client requests in a timely and professional manner
• Provide direction to clients in submitting first reports of claims, facilitate prompt response from carrier
• Direct processing work to assistants, and other projects or duties as needed

Requirements

• High School Diploma or equivalent
• Active Property & Casualty license (required)
• Solid understanding of commercial lines coverages (General Liability, Commercial Auto, Property, Workers Compensation, Umbrella, etc.)
• Ability to manage a high volume of accounts in a fast-paced environment
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Willingness to learn transportation/trucking coverages and regulatory requirements
• Willingness and ability to keep informed regarding industry information, new product information, legislation, coverages, and technology.
• Interpersonal communication skills, capable of high volumes of communication streams to keep good working relationships with coworkers, clients, markets, and vendors

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• A supportive, collaborative work environment