Customer Care Mitarbeiter*in at Agrarmarkt Austria supporting farmers and customers via hotline and email. Engaging in various tasks like platform maintenance and compliance checks.
About the role
- Hybrid Customer Service & Technical Support Representative providing support for Itamar Medical products through calls and emails. Collaborating with team to resolve customer inquiries and enhancing product knowledge.
Responsibilities
- Provide customer service and technical support of all Itamar Medical products and services.
- Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner.
- Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies.
- Inform Customer Service Manager of all unresolved issues.
- Keep accurate records and document actions and discussions.
- Understand and educate customers about all Itamar Medical products and services.
- Retain customers through superior customer service and technical support.
Requirements
- Bachelor's Degree preferred
- Two + years working as a customer support representative/technical support representative
- Experience working remotely with space for an “at-home workstation”
- Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL)
- Salesforce experience
- Ability to work between the hours of 7:00am and 8:00pm
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Part - Time Customer Service Operators managing alarm signals for Hagerstown. Dispatching authorities and ensuring subscriber safety with flexible scheduling.
Team Support Specialist providing administrative and compliance support at Abound Health. Ensuring smooth operations and supporting clinical teams in office management tasks.
Customer Service Representative managing customer inquiries, offers, and claims in Hamburg. Engaging with customers and supporting sales operations through ERP and CRM systems.
Support Specialist for Tender Management at Sartorius, responsible for managing tender documentation and client relations. Must be fluent in French and English with several years of related experience.
Customer Service Coordinator at Coates ensuring top - notch service for customers at Chinchilla branch. Coordinating equipment solutions and assisting customers with various needs.
Customer Service Representative II liaising with customers and providing product support in a fast - paced environment. Handling requests timely while managing multiple tasks and priorities.
Experienced Customer Service Representative managing customer inquiries and supporting order fulfillment. Collaborating with various teams to ensure customer satisfaction in a hybrid work environment.
Support Specialist managing distributor processes and communication for C.A. Fortune’s National Distributor Management Team. Fully remote role but offers hybrid options for local applicants in Chicago, IL.
Customer Service Representative at CMC Steel assisting customers with sales and product information. Engaging in both telephone and in - person interactions to drive sales and support operations.