Part - Time Customer Service Operators managing alarm signals for Hagerstown. Dispatching authorities and ensuring subscriber safety with flexible scheduling.
About the role
- Customer Care Mitarbeiter*in at Agrarmarkt Austria supporting farmers and customers via hotline and email. Engaging in various tasks like platform maintenance and compliance checks.
Responsibilities
- Support for farmers and customers via our telephone hotline and by e-mail
- Assist with maintenance of the information platform for sector and project measures
- Review implementation of professional/technical guidelines
Requirements
- Experience in customer care / hotline
- Passion for customer contact and strong service orientation
- Technical affinity; knowledge of Jira and Confluence
- Preferably experience working with CMS platforms
- Team player with a strong sense of responsibility
- Self-motivated and reliable work style
- Willingness to work shifts between 06:00–22:00 and on Fridays until 20:00 (scheduled early and late shifts)
- Excellent oral and written communication skills in German
Benefits
- Individual shift scheduling
- €185 Christmas voucher
- €60.50 meal allowance per quarter
- Company pension scheme (after 1 year of service)
- Additional days off on 24/12 and 31/12
- Attractive shift differential
- €100 individual allowance per year
- Paid lunch break
- … and more benefits!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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