Customer Service Representative managing customer inquiries, offers, and claims in Hamburg. Engaging with customers and supporting sales operations through ERP and CRM systems.
About the role
- Support Specialist managing distributor processes and communication for C.A. Fortune’s National Distributor Management Team. Fully remote role but offers hybrid options for local applicants in Chicago, IL.
Responsibilities
- Manage completion and submission of distributor promotional forms
- Process product price and spec changes within distributor systems
- Maintain complex calendar of distributor processes and deadlines
- Assist CA Support department with distributor policies, purchase order revisions and trade deduction resolution
- Maintain constant communication with Client Representatives as needed to complete tasks and meet deadlines
- Master Distributor web portals analyzing inventory, item and sales data to grow Client profitability
- Assist on inter-departmental projects when needed to meet KPIs set for the agency by our clients
Requirements
- Excellent computer skills with strong Microsoft Office 365 proficiency
- Impeccable organizational and multi-tasking skills
- Strong attention to detail and committed to accuracy
- 2+ years in an office administrative role preferred
- Must be resourceful and able to find information when answers are not clear
- Demonstrate professional verbal/written communication skills
- Able to collaborate with a team as well as independently motivated
- Consumer packaged goods experience
Benefits
- PTO and Sick days
- 11 paid company holidays per year
- 1 Floating holiday
- 2 paid volunteer days per year
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
- Work from home flexibility
- Bonus eligible
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Support Specialist for Tender Management at Sartorius, responsible for managing tender documentation and client relations. Must be fluent in French and English with several years of related experience.
Customer Service Coordinator at Coates ensuring top - notch service for customers at Chinchilla branch. Coordinating equipment solutions and assisting customers with various needs.
Customer Service Representative II liaising with customers and providing product support in a fast - paced environment. Handling requests timely while managing multiple tasks and priorities.
Experienced Customer Service Representative managing customer inquiries and supporting order fulfillment. Collaborating with various teams to ensure customer satisfaction in a hybrid work environment.
Customer Service Representative at CMC Steel assisting customers with sales and product information. Engaging in both telephone and in - person interactions to drive sales and support operations.
Sales Support Specialist providing service and customer care for Milliken’s sales managers and external customers in India. Overseeing customer orders and enhancing business relationships.
Hybrid Customer Service & Technical Support Representative providing support for Itamar Medical products through calls and emails. Collaborating with team to resolve customer inquiries and enhancing product knowledge.
Customer Service Analyst managing repair purchase orders for commercial and military airline customers at Collins Aerospace. Requires university degree and less than 2 years in customer service.
Customer Service Coordinator providing exceptional service to Aramark customers. Resolving inquiries and complaints for customer satisfaction with a professional approach.