Key Account Manager enhancing customer relationships and identifying upselling opportunities in a digital marketing agency. Engaging with clients to ensure satisfaction and facilitate pitches for new business.
Responsibilities
Strategic management and development of an assigned client portfolio
Proactively identifying growth and development opportunities
Independent responsibility for pitches and RFPs
Ensuring high levels of client satisfaction
Close collaboration with internal teams and specialist departments
Negotiating contracts and commercial terms
Building and expanding long-term partnerships with C-level decision-makers
Representing MAIxpose360 at events
Requirements
Several years of experience in the digital space (e.g., online marketing, digital sales, consultancy)
Strong presentation and communication skills with a confident presence
Business acumen and aptitude for strategic consulting
Experience with CRM systems (e.g., HubSpot)
Fluent German (C2 level); good English is an advantage
Independent, reliable and goal-oriented working style
Enthusiasm for direct client contact
Benefits
Flexible working hours and choice of work location
Extra vacation day(s) granted based on company tenure
Individual training and development opportunities
Participation in digital marketing events
Transparent company culture and philosophy
Close collaboration among colleagues
On-site sports sessions at the agency
Individual coaching
Free drinks, fruit, sweets, after-work beers, and team events
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