Hybrid Account Manager – Enterprise

at Tempest Security Intelligence

• Job title: Account Manager – Enterprise
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.

Responsibilities

• Proven experience in both Hunter and Farmer roles;
• Experience in the cybersecurity market;
• Manage client accounts by prospecting, qualifying, developing and closing/renewing opportunities in active, inactive and new accounts;
• Negotiate contracts and drive opportunity closures;
• Negotiate contractual terms and conditions and coordinate internal negotiations with support areas, performing cross-selling and up-selling;
• Deliver sales (financial) results and maintain and manage margins;
• Identify client needs and establish strong customer relationships;
• Work to ensure customer retention and satisfaction.

Requirements

• Bachelor’s degree completed in Technology, Engineering, Marketing or Business Administration;
• Proficiency with Microsoft Office and/or G Suite;
• Experience with Salesforce or other CRM systems;
• Intermediate English desirable;
• Cyber sales techniques;
• Knowledge of the information security environment (client and company perspective);
• Experience selling cybersecurity products and services (SOC, Threat Intelligence, Penetration Testing, EDR, Firewall, Vulnerability Management).

Benefits

• Medical insurance;
• Dental insurance;
• TotalPass – physical health and wellness program;
• Childcare allowance per child;
• Empresa Cidadã program: 6-month maternity leave;
• Home office allowance for employees who are 100% remote;
• Flash Card – increased flexibility;
• Work arrangements: On-site, Hybrid or Remote;
• Day Off – one day off to celebrate your birthday;
• Profit Sharing and/or Results Participation (PLR);
• Quarterly Revenue Target (MFT);
• Internal training program;
• Cooperemb – credit union.