Customer Success Manager at Civalgo ensuring successful implementation and adoption of solutions in the construction industry. Supporting clients from project inception to full integration.
About the role
- Customer Success Manager driving adoption of AI Talent Acquisition solutions at Workday. Collaborating with teams to enhance customer success and accelerate maturity.
Responsibilities
- Drive measurable adoption and value realization for AI-powered Talent Acquisition workflows
- Collaborate with the Workday account team as a specialized overlay
- Influence retention, advocacy, and expansion
- Work closely with multiple stakeholders to accelerate customer maturity
Requirements
- 3+ years of experience in a customer-facing services role
- 2+ years of demonstrated experience in Talent Acquisition or Human Resources
- 1+ years of demonstrated experience with AI/ML or data-driven products
- Proven expertise in leading complex customer engagements
- Strong experience designing structured success plans
- Excellent verbal and written communication skills
- Bachelor’s degree or equivalent work experience
Benefits
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
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