Junior CRM Marketing Specialist at METRO managing direct marketing initiatives and optimizing campaigns for improved customer engagement with data - driven insights.
About the role
- Customer Success Manager connecting AI startup to rehabilitation clinics. Responsible for client management, integration projects, and fostering long-term relationships.
Responsibilities
- Independent management of existing customer accounts
- Build and maintain long-term relationships with rehabilitation clinics
- Together with our Product team, analyze customers' specific needs and develop tailored solutions
- Occasional participation in professional events and conferences
- Product training and onboarding sessions (on-site)
- Management of integration projects in close collaboration with our Integration team
- Data maintenance and documentation in our CRM
Requirements
- Experience in the healthcare sector
- Confident presence and strong communication skills when interacting with diverse stakeholders
- B2B sales or account management – ideally in healthcare or a SaaS environment
- Ability to clearly explain AI-based solutions and convey their benefits
- Very good German and English skills
- Willingness to travel within Germany
- High self-motivation, hands-on mentality, and enthusiasm for a dynamic startup environment
- Empathetic in dealings with customers and colleagues
- Open to new ideas, eager to learn, and tech-savvy
- Team-oriented with a willingness to take responsibility
Benefits
- A varied, autonomous, and challenging work environment
- The opportunity to actively contribute to the digitalization of healthcare and help establish a forward-looking solution in medical facilities
- An open, motivated team that values ideas and initiative
- Flexible working hours and hybrid work (remote & office)
- Attractive benefits such as Urban Sports Club membership, free team lunches, the option to work abroad, and regular team events
- Direct collaboration with the founders and the chance to take on responsibility quickly to support your personal development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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