IT Support Specialist providing technical support to French - speaking clients at DATAGROUP. Responsible for ticket management and assisting with e - form issues in a dynamic work environment.
About the role
- Technology Solution Consultant aligned as an Enterprise Architect at Workday. Leading discussions on AI and Machine Learning architectures for effective solutions.
Responsibilities
- Articulates and differentiates the Workday Core Architecture (intelligent data core) to both technical and business buyer personas, showcasing Workday's foundational technology.
- Strategically lead high-level discussions on Workday's AI, Machine Learning (ML), and Agent-based architectures, positioning our solution as the future-ready, intelligent cloud platform.
- Craft compelling presentations that showcase why Workday’s technology is fundamentally different and deliver impactful demonstrations that bridge complex technology with clear business outcomes.
- Dive deep into technical topics such as data security, reporting & analytics, integrations, and Workday Extend, illustrating how these components support intelligent automation and extensibility.
- Collaborate with stakeholders to create technical as-is and to-be architecture designs using graphical discovery tools, specifically highlighting how the Workday platform simplifies the IT landscape and drives value.
- Conducts discoveries, deep dives, and scripted demonstrations with little support, and conducts discoveries and answers RFP questions independently.
- Attain advanced domain knowledge and industry knowledge. Differentiates Workday product features and understands the competitive landscape, articulating customer use cases and value realizations to prospects.
- Communicate complex technical concepts effectively to functional and technical audiences, while engaging confidently with C level executives.
- Proactively cultivates relationships with sales teams and the broader Presales organization.
- Demonstrates strong business operator skills (e.g., documentation, notes, knowledge sharing, salesforce hygiene, event manager updates, etc.).
Requirements
- 6+ years experience in enterprise software technical solution consulting (“Presales”).
- 3+ years experience delivering compelling technical presentations and demonstrations
- 3+ years experience leading discovery conversations and confidence in delivering impactful demonstrations to C-Suite executives, business leaders and technical evaluators.
- 3+ years experience working with common cloud architectures, security, reporting, and/or integration standards.
- Experience or certifications in solution architecture on hyperscaler environments such as AWS or GCP, is a preferred qualification
- Exposure to AI agents and experience in agent development tools such as LangGraph, Flowise, Dify, AutoGPT, Vertex AI.
- Possessing familiarity with low-code platforms and tools, along with hands-on experience designing and deploying applications or workflows to drive business efficiency is a preferred qualification.
- Understanding of IT landscapes and ability to solution evolutions from current to future state architectures.
- Experience developing or supporting Financial or HCM applications, customisations, reports, workflow, BI, integration, analytics or being involved in implementations, upgrades or re-implementations is an added advantage.
- Existing knowledge of Workday application and technical architecture is beneficial, but if you have experience on legacy systems or our competitor’s systems, we’ll train you on Workday.
- Experience with AI/ML concepts, tools, or frameworks and their application in business systems, automation, or analytics.
- App or web development experience is beneficial.
- Working knowledge of HTML, Javascript, CSS, C+, Python or other is a plus.
- Familiarity with basic networking principles such as VPCs, firewalls, load balancers and related technologies.
- Working knowledge of information security frameworks, security standards and guidelines is beneficial.
- Familiarity with web service integration standards such as WSDL, SOAP, JSON and ability to use SFTP and UNIX through a command line interface is helpful
- Experience with the value selling paradigm is a plus.
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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