IT Support Specialist providing technical support to French - speaking clients at DATAGROUP. Responsible for ticket management and assisting with e - form issues in a dynamic work environment.
About the role
- Infrastructure Analyst Lead at Arthrex responsible for Azure and AWS networking services and automation initiatives. Mentoring junior engineers and driving strategic IT projects within a global medical device company.
Responsibilities
- Architect, implement, and manage Azure cloud networking services (VNets, routing, peering, ExpressRoute, security groups, and their AWS equivalents etc.)
- Design and maintain Microsoft Azure, Citrix NetScaler, and other cloud load-balancing, application delivery, and traffic management solutions
- Troubleshoot complex networking and load-balancing issues across hybrid environments
- Coach and mentor junior engineers on cloud networking and automation best practices
- Manage stakeholder communication and provide clear technical updates to leadership and peers
- Automate repeatable and large-scale tasks with scripting tools such as Python, Powershell, or Ansible
- Interface with networking infrastructure using APIs and SSH automation
- Develop and maintain continuous auditing and compliance checks for networking systems
- Collaborate with Cloud Operations, Datacenter Services, and other infrastructure teams to ensure architectural alignment, compatibility, and performance
- Ensure reliability, security, and compliance of infrastructure services
- Tier 3 support
- Lead the architecture and design of infrastructure solutions and methodology
- Lead high-profile, mission-critical IT projects and project teams
- Provide training, guidance, and mentorship to junior staff members to enhance their skills and ensure team efficacy
- Resolve and take ownership of issues without management involvement
- Assist management with strategic IT alignment and project management
- Liaison with vendors, partners, and external resources
- Ability to train other staff on technical operations
- Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions
Requirements
- High school diploma or equivalent required
- Bachelor’s degree or equivalent preferred
- 8+ years of experience in infrastructure engineering preferrably with 2+ yrs of focus on cloud networking and load-balancing
- Excellent documentation and communication skills
- Certifications such as:
- o Microsoft Certified: Azure Solutions Architect Expert
- o Microsoft Certified: Azure Network Engineer Associate
- o AWS Certified Solutions Architect – Professional
- o AWS Certified Advanced Networking
- o Citrix Certified Professional – AppDS
- o CCNP Enterprise / JNCIP-ENT / ACE-P
Benefits
- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement Plan
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Volunteer PTO
- Employee Assistance Provider (EAP)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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