Senior Audit Manager at Truist leading a team of Quantitative Auditors. Responsible for complex technical audit assessments and risk management of financial models.
About the role
- Tier II IT Support Specialist resolving advanced technical issues and overseeing IT operations at Neostella. Supporting user management and security enforcement in a hybrid work environment.
Responsibilities
- Resolve second-level support tickets, including complex issues escalated from Tier I
- Administer and maintain user accounts, permissions, and groups across platforms (e.g., Google Workspace, JumpCloud)
- Support and enforce security policies, including endpoint protection (e.g., ThreatDown) and security awareness tools (e.g., KnowBe4)
- Manage onboarding and offboarding processes, ensuring compliance with security and asset management protocols
- Conduct advanced troubleshooting across hardware, software, cloud platforms, and connectivity issues
- Escalate critical infrastructure concerns to senior engineering when necessary
- Maintain and continuously improve IT documentation, procedures, and knowledge bases (Confluence)
- Collaborate on infrastructure projects, system upgrades, and technology rollouts
- Monitor and report on system health, endpoint security, and compliance metrics
- Mentor and support Tier I IT Support Specialists through training and knowledge sharing
- Identify opportunities for automation and process optimization
Requirements
- 3+ years of experience in IT Support or Systems Administration roles
- Advanced troubleshooting and root-cause analysis skills
- Strong understanding of user and device management in cloud platforms
- Basic scripting and automation knowledge (PowerShell, Bash, or platform-specific tools)
- Solid understanding of endpoint security principles and best practices
- Clear communication skills with the ability to explain technical concepts to non-technical users
- Strong organizational skills and attention to detail
- Proactive mindset with initiative for continuous improvement
- Ability to mentor and train junior team members
- Nice to Have:
- Experience working in a fast-scaling or SaaS environment
- Familiarity with identity management and zero-trust security frameworks
- Experience with system monitoring and reporting tools
- Exposure to infrastructure projects or cloud migrations
- Certifications in IT support, cloud platforms, or security (e.g., CompTIA, Google Workspace, etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Audit Manager overseeing the execution of audits within the Internal Audit team at Synchrony. Assessing risk management practices and controls to ensure compliance and effectiveness.
IT Specialist managing day - to - day technology operations for a global team at Jeeves. Supporting hardware, software, and internal tools in a hybrid role based in Bogotá.
Providing technical support for managed IT clients remotely and on - site at client offices. Work with a hybrid model alongside a team to maintain client satisfaction and technical resolutions.
Providing IT support for gastronomy in 1st & 2nd level support. Collaborate with clients on technical solutions and system configuration.
Electrical CAD Designer responsible for developing electrical models and drawings for modular MEP assemblies. Collaborating with engineers to ensure integrated designs for data center projects in hybrid work environment.
IT User Help Desk Agent supporting clients with software and hardware issues in Hamburg. Professional support in a hybrid work environment for a leading German IT service provider.
Structural BIM/Revit Technician at Freese and Nichols translating engineering design into construction documents. Collaborating with engineers on complex infrastructure projects, ensuring high - quality Revit models.
Enterprise Architect focusing on designing and implementing enterprise - wide technology architecture for Priceline. Collaborating with IT teams to align technology with business goals and improve efficiency.
IT Manager leading Threat Intelligence team at Medtronic to identify and analyze cyber threats. Responsible for strategic program development and collaboration with security operations.