Account Executive at Inspired Thinking Group managing key retail client projects and customer inquiries. Collaborating with teams to maintain high service standards and achieve deadlines.
About the role
- Senior Account Executive prospecting and closing sales with new customers at WM. Responsible for managing relationships and maintaining billable value in assigned accounts.
Responsibilities
- Responsible for maintaining and growing billable value in their assigned accounts; preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
- Initiate business-to-business sales relationships.
- Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
- Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database.
- Maintain sales pipeline (both in terms of quantity and quality) to achieve new sales goals.
- Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests.
- Increase revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
- Establish and maintain a high level of customer satisfaction.
- Propose customer solutions that comply with appropriate local, state and federal regulations.
- Communicate to and work with the Area Sales Managers to resolve unique customer issues.
- Demonstrate knowledge of customers’ needs, pricing and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities, referring internally as appropriate.
- Acquire in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
- Maintain current knowledge of internal sale strategies and operational capabilities, and external market trends.
- Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.
Requirements
- Bachelor's Degree (accredited) or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relative work experience
- 4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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