About the role

Account Executive at Inspired Thinking Group managing key retail client projects and customer inquiries. Collaborating with teams to maintain high service standards and achieve deadlines.

Responsibilities

Efficiently manage data, artwork and print briefs using our cutting-edge technology.
Validating information supplied by the client to ensure accuracy of briefing.
Act as the primary point of contact for a specific project, managing this end to end.
Stay on top of Work In Progress (WIP) management, ensuring timely project progression.
Handle invoicing and month-end tasks efficiently.
Addressing client needs / concerns as quickly and effectively as possible, to develop and maintain strong relationships.
Provide support on content and production work within the team.
Conduct site visits for quality control of POS deliveries.
Attend press passes/QC sessions at print partners as required.
Stock Management and reporting.

First and foremost, you should be service driven. Our people go above and beyond to put customer service at the heart of everything.
Strong communication skills, both written and verbal.
Able to build strong relationships with clients, colleagues and suppliers.
Able to work independently, whilst keeping stakeholders informed.
Remain calm and confident when handling challenging situations.
A true team player with a positive and collaborative approach.
Excellent attention to detail. Able to prioritise workload effectively, managing multiple projects in a fast-paced environment.
Proficient in Microsoft Office suite – especially Excel.

25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
Pension Scheme – helping you save towards your retirement home in the sun!
Corporate Medical Cash Plan – claim back the cost of your medical treatments.
Smart Working Options – spend up to 40% of your working week from home.
So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
Cycle to Work Scheme – save on the cost of biking to work.
Monthly Employee Awards - Employee of the Month programme with £250 bonus
Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.