Account Manager for Securitas Healthcare selling healthcare solutions and ensuring customer satisfaction. Requires individual to be onsite 3 days a week at Lincoln, NE location.
About the role
- Associate Relationship Manager providing expert service to assigned agents and monitoring client relationships at FIRST Insurance Funding, enhancing agent support and facilitating opportunities.
Responsibilities
- Provide expert level of service to assigned agents by visits, phone calls, email or regular mail correspondence.
- Attend industry events, and conventions.
- Contact with current customers includes analyzing their needs, identifying problems and providing solutions in order to retain and expand their loan volume.
- Maintain an exemplary understanding of all aspects of First Insurance Funding including on-line quoting; Customer Service, Asset Management, Cash Processing, and all other value add services to provide solutions to clients.
- Leverage a consultative approach in which you will analyze production reports to evaluate monthly loan volume, identify problem areas, and target agents for increased sales opportunities.
- Communicate with sales team in order to maximize new sales opportunities and monitor processing problems and/or operational efficiencies.
- Conduct agency PF 101 Continuing Education credit classes.
- Maintain and update Salesforce records with assigned agents, run reports as requested and communicate weekly activity to management and RM’s as directed.
- Coordinate special sales campaigns as directed by Marketing Manager, Regional Sales Managers, or EVP of Sales & Marketing.
- Provide internal assistance to Marketing and collection personnel as needed and keep a watchful eye on any trends or potential frauds or other collection matters.
- Take active role to intervene on individual collection problems.
Requirements
- 3+ Years of Experience in Customer Service, Marketing or Sales Role
- Bachelor's Degree Preferred
- Advanced Computer Skills
- Ability to Travel as Needed
Benefits
- Medical Insurance
- Dental
- Vision
- Life insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
Job title
Job type
Experience level
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Degree requirement
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