Senior Account Manager focused on client relationships and health & welfare benefits. Managing a personal book of business while developing strategies for client service improvement.
Responsibilities
Support assigned book of business and develop long-term client relationships
Respond to client inquiries and provide needed analytics
Prepare renewals and RFPs, coordinate vendor responses, and develop presentations
Proactively seek improvements to client service and identify process efficiencies
Facilitate client meetings and maintain client information accuracy
Requirements
BA/BS preferred
4 - 7+ years of health & welfare experience
Client-facing experience in employee benefits industry
Knowledge of benefits administration and HealthCare Reform
Life, Accident and Health Insurance License required
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