Relationship Manager developing client relationships while growing sales in PNC's Small Business organization. Engaging with community and industry networks to enhance client experience and loyalty.
Responsibilities
Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
Typically works with clients with basic levels of risk and complexity of needs
Generally works with higher degree of supervision
With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
Manages risk/return and drives quality for new and/or existing clients
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
Focuses on increasing client engagement and loyalty
Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies
Requirements
Bachelors degree
3+ years of relevant / direct industry experience
Book Of Business
Client Relationship Building
Credit
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities
Business Acumen
Client Relationship Management
Customer Experience Management
Decision Making and Critical Thinking
Effective Communications
Prospecting
Selling
Tech Savvy
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
Business Development and Partnerships Manager for a fintech startup in cross - border payments. Focusing on sales, client relationships, and foreign exchange solutions to drive business growth.
Business Development Manager driving revenue and partnerships at a Lagos - based fintech startup. Managing enterprise sales and building strong customer relationships to enhance payment solutions.
Financial Planner growing and managing a portfolio of mass affluent clients at RBC. Providing tailor - made advice and cultivating relationships for client financial success.
Director responsible for building culinary partnerships, securing chefs, and designing experiences for SiGMA's flagship events with an emphasis on Italian gastronomy.
Director, Account Manager fostering client relationships while delivering value propositions at Fitch Solutions. Growing business through consultative sales approach with strong client engagement.
Key Account Manager for Aviation SaaS solutions ensuring client value and long - term partnerships. Fostering relationships and enhancing digitalization in aviation while managing contracts and customer success.
Junior Account Manager supporting aviation clients in utilizing SaaS solutions effectively. Working with teams to develop strategies and manage customer relationships.
Key Account Manager identifying and managing major clients in the waste management industry. Engaging in contract negotiations and collaboration with stakeholders.
Account Manager managing key accounts for sustainable packaging solutions in the UK Hi Performance Division. Focus on customer relationship management and delivering innovative packaging solutions with a proactive approach.
Account Manager for ERP software in the social sector. Connects with clients to streamline their administrative efforts while focusing on social impact and customer satisfaction.