About the role

  • Associate Branch Manager leading and developing a diverse team at Wells Fargo. Focused on customer engagement and operational excellence in banking services.

Responsibilities

  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
  • Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
  • Responsible for selection, evaluation, and development of staff

Requirements

  • 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of leadership experience
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Job title

Branch Manager

Job type

Experience level

JuniorMid level

Salary

$31 - $58 per hour

Degree requirement

High School Diploma

Location requirements

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