Hybrid Group Manager – Logistics

at Ryder System, Inc.

• Job title: Group Manager – Logistics
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $85,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Fort Worth, United States

About the role

• Group Manager Logistics responsible for financial and operational aspects across multiple accounts. Ensuring customer satisfaction and employee performance while driving business growth.

Responsibilities

• Manages the overall financial, operational and employee aspects of multiple accounts
• Responsible for the profitable retention and growth of business within span of control
• Ensuring that financial, employee, safety and customer satisfaction goals are met
• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback
• Disciplinary actions and performance improvement plans
• Identify situations that need to be elevated to the director
• Developing direct and indirect reports
• Conducting quality and effective selection of qualified personnel
• Maintaining corrective staffing levels to avoid unnecessary use of outside labor
• Customer satisfaction/problem resolution and review of KPI tracking and improvement
• Ensure that all staff is trained in Transportation/Distribution Management
• Improve employee retention and reduce number of accidents against previous year
• Conduct on-going self-audits of location processes and individual accountabilities

Requirements

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Master's degree in related field preferred
• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• Five (5) years or more managing, leading and developing direct reports preferred
• Five (5) years or more managing large multi-level teams required
• Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Three (3) years or more Profit & Loss responsibility preferred
• One (1) year or more customer interaction required
• One (1) year or more managing customer KPIs required
• Knowledge of truck brokerage advanced preferred
• Ryder Safety Programs advanced required
• Ryder Financial Reporting and accounting procedures (Walker) intermediate required
• Basic PC skills (Microsoft Office) intermediate required
• RD2000 computer system advanced required
• Ryder products & services advanced required
• Ryder sales process advanced required
• Ryder pricing models advanced required

Benefits

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan