Hybrid Hairdresser/Colorist, Telephone Customer Service for Cosmetics

Posted 4 days ago

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About the role

  • Supporting the customer base and hair salons with inquiries related to hair care
  • Handling inquiries by phone and in writing
  • Providing comprehensive advice on hair care and coloring products
  • Working with customer management (CRM) systems
  • Managing complaints and claims
  • Delivering high-quality customer service

Requirements

  • Several years of professional experience and completed training as a hairdresser or colorist (m/f/d)
  • Affinity for beauty, hair care and coloring products
  • Excellent written and spoken German
  • Strong verbal communication skills
  • High team orientation and flexibility with working hours

Benefits

  • Permanent employment contract and company pension plan
  • Birthday gifts and anniversary bonuses
  • Open feedback culture
  • Flexible working environment
  • Cultural diversity and equal opportunities

Job title

Hairdresser/Colorist, Telephone Customer Service for Cosmetics

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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