Sales Support Representative providing guidance and support to sellers at Rockwell Automation to optimize their engagement and reduce internal task time. Aiding in coordination with various internal resources and processes.
About the role
- Bilingual Customer Service Representative at Ford assisting dealers with parts and service inquiries. Focused on resolving technical issues and providing support to dealership representatives.
Responsibilities
- Responding to and resolving parts and service field inquiries from dealership and Company representatives.
- Responding to unit down website requests and issues.
- Providing modifications and/or substitutions of parts to expedite vehicle repairs and service.
- Performing cataloguing duties and assisting in ordering parts commodities directly from manufacturers or assembly plants.
- Answering and responding to Dealer parts and service needs via telephone and online systems including email.
Requirements
- College diploma or equivalent is required.
- At least 3 years of experience in a Customer Service or related role.
- Fully fluent (read, write, and speak) in French and English.
- Excellent PC skills including Microsoft Office (Word/Excel/Outlook).
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
Sales Support Representative providing guidance and assistance to sellers at Rockwell Automation. Optimizing seller engagement with customers and reducing internal task time.
Sales Support Representative at Rockwell Automation providing guidance and support to sellers for optimizing customer engagement. Collaborating on sales - related issues and navigating internal processes.
Sales Support Representative optimizing seller engagement and reducing internal task time. Collaborating with internal teams to resolve sales - related customer issues and streamline inquiries.
Sales Support Representative at Rockwell Automation providing guidance and assistance for sellers. Optimizing customer engagement, coordinating critical sales - related issues, and supporting internal sales tools.
Sales Support Representative at Rockwell Automation, providing guidance and support to optimize seller - customer interactions while solving sales - related issues collaboratively.
Sales Support Representative optimizing sellers' time by providing assistance and resolving customer - related issues. Collaborating with Customer Care and various internal teams to streamline processes and ensure efficiency.
Sales Support Representative at Rockwell Automation providing guidance, assistance, and support to sellers. Optimizing seller engagement with customers while reducing internal task time.
Sales Support Representative guiding sellers to optimize customer engagement and reduce internal task time. Collaborates with internal teams to expedite sales - related issues and support processes.
Customer Service Advocate providing premium support for BMW Financial Services customers through various channels. Engaging in cross - functional tasks while ensuring compliance and customer satisfaction.