Account Supervisor at advertising agency providing strategic leadership and client management. Overseeing project execution while ensuring financial health and building client relationships.
Responsibilities
We are looking for an experienced Account Supervisor to join the Account Services team.
Provide strategic leadership on their accounts and manage multi-disciplinary projects across the agency.
Financial health of the account including profitability and growth.
Build strong client relationships with various individuals on the client side.
Identify and pursue areas of opportunity.
Work closely with Account Services Director and President on contract/scope development.
Build internal partnerships with other departments including Creative, Media, Digital, and Insights.
Spearhead a business case at the onset of a planning process that clearly articulates 'How we win'.
Collaborate with Insight during creative brief development.
Demonstrate the ability to lead discussions around strategy, both internally and externally.
Develop strong rapport and high-level of trust with clients.
Proactively identify risks or emerging client issues and recommend mitigation plans before escalation.
Demonstrate a strong working knowledge of the advertising industry including trends and best practices.
Act as a gatekeeper for quality, ensuring deliverables are accurate, aligned, and agency-ready.
Requirements
5-6+ years of advertising agency experience with at least 3 years of account leadership experience
Management experience
Required skills/experience/familiarity in the digital marketing and campaign environment space
Ability to possess and balance the big picture with the tactical details of daily activities and projects
Strong communication and excellent interpersonal skills
Understanding of the complex advertising landscape and how to bring together cohesive teams and programs to drive results
Commitment to ensuring creative excellence and output
Passionate about great work, your team, and our business
Active listener with the ability to read a room and adapt accordingly
Diplomatic and empathetic leader.
Benefits
401k + employer match
Medical, Dental, Vision
Life and short-term disability (100% employer paid)
Voluntary long-term disability
EAP
9 paid holidays
PTO, Floating Holiday, Volunteering Day
Education reimbursement
Employee referral program
Employee recognition program where points turn into money!
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