Store Account Manager at Puig promoting luxury brands like Carolina Herrera and Jean - Paul Gaultier. Achieving sales targets and delivering unique customer experiences.
About the role
- Account Manager managing schedules and coordinating operations for mobile service technicians at M.E.S.O. Inc. Ensuring efficient service support and effective communication with customers and team members.
Responsibilities
- Own the schedule – manage and coordinate daily schedules for our mobile service technicians
- Support the field – process parts requests and ensure technicians have what they need to get the job done right
- Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
- Maintain accuracy – update customer databases with current information and service details
- Bridge communication – serve as the link between customers, technicians, and department managers
- Support accounting – provide accurate maintenance contract billing information and prepare service invoices
Requirements
- Strong organizational skills with the ability to balance multiple priorities
- Excellent communication skills — clear, professional, and customer-focused
- Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
- A team player who thrives in a collaborative, fast-moving environment
- Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation
Benefits
- Health, Dental, Vision & Life Insurance
- 401K Retirement Plan & Matching
- Health Savings Account
- Paid Time Off
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