Channel Account Manager focusing on software sales revenue in India for AVEVA. Responsible for growth through assigned partners and emphasizing customer facing sales efforts.
Responsibilities
Responsible for growth of business through assigned partner aligned to overall AVEVA partner and offer strategy
Primary point of contract for managed partners
Adds value to sales engagements on key opportunities with clear ability to position AVEVA and offers at a high level
Situational fluency - clearly understands AVEVA organization, programs & policies, can lead coordination to bring to bear appropriate resources as situations require
Commercially proficient with demonstrated ability to craft commercial approaches to situations that address customer requirements and align to AVEVA policies
Ensures partner is fulfilling contractual requirements, e.g. required product training and certifications, CSP/CTP where applicable, CSM where applicable
Identifying and addressing partner coverage/capabilities/capacities to ensure that partners are following programs and policies, with an emphasis on customer facing sales efforts
Partner and customer issue escalation and management
Partner Growth and Development
Strategically and tactically aligning AVEVA and the Partner
Deep knowledgeable about partner organization, resources, and strategy to ensure there are sufficient resources, deployed correctly to achieve objectives and sales targets.
Identify organizational/resource gaps and work with the partner's management team to implement development plans to address gaps
Annual business plans by partner
Ensures partner has proper Marketing, Sales, Presales, Support and Training coverage associated to annual plan
Partner QBRs
Partner Performance Analysis
Publish monthly partner performance analysis and recommended actions if any
Program and policy liaison
Ensures partner is current with AVEVA program and policies
Ensures partner compliance with required training and AVEVA policies, e.g. trade compliance, ABC compliance, etc.
Requirements
Minimum 6 – 8 years direct enterprise level software sales and/or partner management required with a track record of sustained success.
Related work experience, demonstrable knowledge and experience in managing channel/partners and sales in India
Experience managing Value Added Resellers would be a plus
Knowledge and experience of OT application and AVEVA product lines (PI systems, Operations Control, Asset Performance, etc.) and other operation and engineering applications would be an advantage
Able to demonstrate value added selling through AVEVA FLEX Program driving ARR through subscription
Strong social and organizational skills, and ability to develop network for cross-functional working
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