Sales Manager responsible for maintaining and growing client relationships, specifically in South America, in Milwaukee, USA. Role involves collaborating with clients globally and supporting sales operations.
VB
Hybrid Business Manager IS III – Inside Sales
Posted 2 hours ago
About the role
- Inside Sales Manager in Vivo's B2B department, focusing on client relationship management and consultative sales strategies. Engaging with various companies to drive technology solutions and value.
Responsibilities
- Provide B2B customer service, maintain a portfolio of B2B clients and close new business through consultative selling;
- Present Vivo's portfolio of solutions and serve customers via digital channels (inside sales);
- Sell Mobile and Fixed Telephony products, IT solutions, advanced technology and value-added services;
- Monitor channel and portfolio KPIs, analyze data and execute commercial actions to meet and exceed targets;
- Monitor the sales pipeline, identifying blockers, backlogs and pending issues that may impact deal closures;
- Prepare and monitor daily sales reports;
- Resolve critical situations, maintaining regular contact with customers and internal teams.
Requirements
- Proficient in Microsoft Office to support daily commercial routines, controls and analyses;
- Commercial profile with the drive to get things done, results-oriented, consultative approach and active listening to understand customers' real needs;
- Entrepreneurial mindset with an ownership mentality, sense of responsibility for your portfolio and commitment to delivery;
- Comfortable with digital channels, interested in technology and innovation, and able to quickly learn and work with software and systems;
- Organized, with planning and discipline; able to prioritize tasks, act with a sense of urgency and complete daily demands;
- Curious and eager to learn, questioning the status quo, proposing improvements and seeking new solutions;
- Resilient, able to handle daily commercial challenges, learn from difficulties and turn obstacles into growth;
- Proactive, ambitious and driven, going beyond the basics and taking initiative to anticipate customer demands and needs;
- Relationship-focused with digital empathy, putting the customer at the center, translating needs into solutions while maintaining an ownership mindset;
- Previous experience selling Telecom products is desirable: Mobile and Fixed Telephony, IT solutions, advanced technology and value-added services.
Benefits
- Choose the ideal benefits for you and your dependents through a digital platform offering categories such as Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Health Insurance, Dental Insurance and Life Insurance;
- Company mobile phone. Yes, a brand-new smartphone for you!
- Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo's 5G!
- Exclusive Vivo offer with special discounts on fixed line, broadband, TV and apps;
- Eligible to receive an annual Bonus or PPR (Profit Sharing Program);
- Plan your future with a private pension plan;
- Have children? You will be entitled to a subsidy to help with school, daycare or nanny expenses;
- Special assistance if you have dependents who require special care;
- Work in an environment that respects your personality, dress style and individuality—where you can be authentic. #ComeAsYouAre
- Work remotely up to 3 times per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Take part in one of the largest corporate volunteer programs to help make a difference;
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, certifications and online courses;
- Grow your career through our Internal Recruitment Program, in Brazil or abroad—we are present in over 17 countries!
- Access a range of initiatives to improve your physical, emotional and social well-being. We have #VivoWellbeing, encouraging healthy habits and better quality of life, offering employees consultations with nutritionists, psychologists, social workers, telemedicine and more;
- All our vacancies are open to people with disabilities and/or rehabilitated individuals. We have a culture that values diversity, differences and people's potential! #VivoDiversity
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