B2B Account Manager at Vivo managing client relationships and driving sales of digital solutions. Engaging with B2B clients and presenting comprehensive telecommunications portfolios.
Responsibilities
Provide B2B customer service, maintain a portfolio of B2B clients and close new deals through consultative selling;
Present Vivo’s solutions portfolio and serve customers via digital channels (inside sales);
Sell Mobile and Fixed Telephony products, IT solutions, advanced technology and value-added services;
Monitor channel and portfolio indicators, analyze data and execute commercial actions to meet and exceed targets;
Track the sales pipeline, identifying blockers, backlogs and pending issues that may impact deal closures;
Prepare and review daily sales reports;
Resolve critical situations through regular contact with customers and internal teams.
Requirements
Proficiency in Microsoft Office to support daily commercial routines, controls and analyses;
Commercial profile with drive to get things done, results-oriented, consultative posture and active listening to understand the customer’s real needs;
Entrepreneurial mindset with ownership mentality, sense of responsibility for your portfolio and commitment to delivery;
Affinity with digital environments, interest in technology and innovation, and ease in learning and using software and systems;
Organized, with planning and discipline, able to prioritize tasks, act with a sense of urgency and complete daily demands;
Curiosity and willingness to learn, questioning the status quo, proposing improvements and seeking new solutions;
Resilience to handle daily commercial challenges, learn from difficulties and turn obstacles into growth;
Proactive, ambitious and non-conformist—going beyond the basics with initiative to anticipate customer demands and needs;
Relationship-focused with digital empathy, putting the customer at the center, translating their needs into solutions while maintaining an ownership mindset;
Previous experience selling Telecom products is desirable—Mobile and Fixed Telephony, IT solutions, advanced technologies and value-added services—considered a plus;
Benefits
Choose the ideal benefit for you and your dependents through a digital platform offering categories such as Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Health Insurance, Dental Care and Life Insurance.
Corporate mobile phone. Yes—a brand-new smartphone for you!
Unlimited voice and data plan! Yes, unlimited! On the best mobile network, now even faster with Vivo 5G!
An exclusive Vivo offer with special discounts on landline, broadband, TV and apps.
Eligible to receive an annual Bonus or Profit Sharing Plan (PPR).
Plan your future through a Private Pension Plan.
Have children? You are eligible for a subsidy to help with school, daycare or babysitter expenses.
Special assistance if you have dependents who require special care.
Work in an environment that respects your personality, dress style and individuality—be authentic. #VemdeVocê
Work remotely up to 3 times per week. #Mobility
Flexible working hours.
Enjoy a day off to celebrate your birthday.
Participate in one of the largest corporate volunteer programs to help make a difference.
Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, plus certifications and online courses.
Accelerate your career through our Internal Recruitment Program, in Brazil or abroad—we are present in over 17 countries!
Access a range of initiatives to improve your physical, emotional and social well-being. We have #VivoBemEstar to encourage healthy habits and better quality of life! Services available to employees include nutritionist and psychologist consultations, social services, telemedicine and much more!
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