Inside Sales Representative on Industrial Inside Sales Team providing customer support and managing assigned accounts. Focusing on customer engagement and driving growth through exceptional service.
Responsibilities
Serve as the main contact for assigned accounts—providing accurate quotes, coordinating orders, and ensuring a seamless purchasing experience.
Initiate outbound calls and emails, leveraging Northeast Electrical marketing campaigns to uncover and develop growth opportunities with new and existing customers.
Evaluate inbound leads and maintain detailed records in the CRM system to ensure visibility and timely follow-up.
Analyze customer needs, identify product gaps, and recommend solutions to qualify new business opportunities.
Partner with internal teams and vendor representatives to create strategies that strengthen relationships and drive growth.
Educate customers on digital tools and online ordering capabilities, providing demonstrations to simplify their buying process.
Contribute to special projects and additional duties that support team and company objectives.
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