Radiology Support Technician ensuring patient care, supporting imaging, and facilitating services delivery in a hospital setting. Engaging with patients and staff for improved patient satisfaction and safety.
About the role
- Technicien Support Technique supporting clients with HIRSCH security systems installation and troubleshooting. Assisting users and installers with setup and operational issues.
Responsibilities
- Provide assistance to end-user customers and installers of HIRSCH security systems (access control, perimeter protection).
- Support is provided by telephone and remote maintenance.
- Assist customers with installation and commissioning of equipment, hardware and software.
- Directly perform the operations necessary to start up and ensure correct functioning of installations.
- Verify functional compliance of equipment and various components of installed systems.
- Locate and diagnose incidents, operational anomalies, faults and defects.
- Perform adjustments, functional tests and simulations.
- Keep technical information up to date in our customer database.
Requirements
- Minimum post-secondary diploma (Bac+2 equivalent), with specialization in Electronics, Automation and Industrial IT.
- Experience in low-voltage systems, security systems and BMS/GTC (minimum 2 years).
- Driving license required.
- Network IT knowledge (cybersecurity knowledge is a plus).
- Operating system: Windows.
- Field networks (industrial networks/fieldbus).
- Database engine: SQL.
- Technical English (fluent, B2–C1).
Benefits
- Access to an e-learning platform for continuous skills development;
- Opportunities for career development and mobility within the Hirsch group, in France and internationally;
- Profit-sharing bonus;
- Health insurance covered at 70%, and meal vouchers (€12) covered at 60%;
- Sustainable Mobility Allowance;
- Referral program: up to €1,000 bonus;
- 12 RTT days per year (with the option to sell them back);
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