Technical Analyst focusing on IT Client Relationship Management, Client Reporting, and Site Reliability Engineering at Manulife. Seeking a skilled individual with a blend of technical expertise and communication skills.
About the role
- Radiology Support Technician ensuring patient care, supporting imaging, and facilitating services delivery in a hospital setting. Engaging with patients and staff for improved patient satisfaction and safety.
Responsibilities
- Performs a variety of support functions to facilitate the delivery of services to radiology patients following the guidelines for radiation safety
- Delivers a high level of patient care and customer service to promote patient satisfaction
- Provides other support services, dictated by patient needs, as a care delivery team member
- Utilizes effective and appropriate communication styles
- Supports imaging and hospital goals and objectives
- Confirms physician orders are complete and includes signature, ordered study, reason for test (diagnosis/CPT codes) and obtains missing information prior to treatment
- Provides care to and related activities for patients using a patient/family centered approach and in accordance with established policies
- Employs astute observational skills and properly communicates findings, changes, or problems to RN or Technologist
- Uses effective and appropriate verbal and non-verbal communication styles with patients, significant others, visitors, staff, and professional colleagues
- Demonstrates team building skills by participating in the orientation of new staff, as assigned
- Maintains accurate information in the database; performs all clerical/computer functions to support patient care
- Performs registrations, as required
- Ensures the safety and efficiency of movement and transportation of patients within and to and from departments
- Confirms levels of supplies and equipment to meet requirements for patient care and/or specific departments
- Assumes responsibility for cleanliness and sanitation of the immediate work area and maintains orderliness
Requirements
- High School Diploma/GED
- Must be 18 years or older
- Less than 1 year in a customer service role
- Ability to display a compassionate, positive, and upbeat disposition in interactions with patients and colleagues
- Ability to multi-task
- Basic computer and typing skills
- Ability to organize and prioritize assignments in the delivery of patient care
- Knowledge of medical terminology
- Ability to follow direction and provide accurate reports
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
Benefits
- Lehigh Valley Health Network is an equal opportunity employer • Work Shift: Day Shift • Work Schedule: Monday-Friday; 8:00a-4:30p • Certified as a Great Place to Work • Culture of trust
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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