Senior Manager of Internal Operations at CVS Health driving operational effectiveness and building community partnerships. Leads projects and develops team capabilities for workforce development.
About the role
- Business Process improvement roles supporting a leading financial services client's transformation and automation programmes in Sheffield. Opportunities include roles in automation, change, and business processes.
Responsibilities
- You lead end-to-end process improvement.
- You examine how work happens today, break it into clear steps, and assess where delays, risks or manual effort sit.
- You bring teams together in workshops to map the current state and agree future state designs that use digital tools, automation and better workflow.
- You translate these designs into functional specifications that developers can use, and you partner with them through build, test and delivery.
- You assess impacts across people, systems and controls.
- You help teams adopt new processes in a practical and measured way.
- You support process improvement activities by mapping how work is done today and helping senior analysts develop future-state designs.
- You document process flows, develop precise requirements and contribute to workshops.
- You analyse data that helps show where problems or inefficiencies occur.
- You assist in preparing specifications for automation or PowerPlatform builds.
- You design the technical foundations for automation.
- You assess the feasibility of automating processes, define solution architecture and set development standards.
- You build and test automated processes.
Requirements
- Strong analytical skills.
- Ability to communicate clearly with stakeholders at all levels.
- Practical thinking and a solutions-oriented mindset.
- For technical roles: experience or interest in automation tools, low-code platforms, process design.
- For change roles: good organisational, communication and stakeholder management capabilities.
- Adaptability, eagerness to learn and work in a dynamic, regulated environment.
Benefits
- Opportunities across multiple roles depending on your background, skills and interests.
- Exposure to large-scale transformation and automation programmes in a tier-1 financial institution.
- Chance to grow, specialise or lead.
- Support, training, and professional development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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