Lead Technology Business Systems Consultant focusing on strategic initiatives in consumer lending operations for Wells Fargo. Drives solutions in contact center voice technology with cross - functional teams.
CE
Hybrid Senior Business Operations Consultant, Consumer Digital Innovation
Posted last month
About the role
- Senior Business Operations Consultant leading digital transformation projects for enhanced patient experiences at Cedars-Sinai. Collaborating with teams on strategic initiatives in a hybrid work environment.
Responsibilities
- Enhance our ability to deliver seamless digital experiences to our patients.
- In partnership with product managers, lead the business and clinical operations planning, stakeholder and implementation, change management, and analytics components of consumer-facing digital products and services, ensuring a delightful user experience that drives patient acquisition and retention.
- Support the integration of frictionless digital experiences within the organization and collaborate with various digital competencies to define and prioritize product features that cross the portfolio.
- Monitoring project schedules, defining appropriate resources, and recommending vital adjustments to improve project efficiency.
- Developing metrics and measurements to evaluate the success of digital strategies, products, and services, ensuring continuous improvement and alignment with Cedars-Sinai’s strategic goals.
Requirements
- Three (3) plus years of experience in consulting, strategy, and/or business development experience in a healthcare organization or consulting organization providing services to the healthcare industry.
- Healthcare environment experience required.
- Familiar working with product and clinical operational teams.
- Understanding of Web technologies and functions.
- Bachelor’s degree in Healthcare Leadership/Management, Business, or related field.
- Master’s degree preferred.
- Project Management Professional (PMP) Certification preferred
Benefits
- learning programs
- tuition reimbursement
- performance-improvement projects
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Business Process Improvement Specialist enhancing LTC Contact Center experience at Genworth. Leading projects that drive compliance and operational effectiveness for our policyholders.
Product Strategy Manager driving strategic insights and operational rigor for Salesforce’s Analytics Cloud business. Collaborating with cross - functional teams to influence strategy and execution.
Supports Navy Federal’s Security & Branch Support Services by assisting with access control processes and compliance. Collaborates with teams for operational readiness and security standards.
CRM & Business Systems Specialist handling Zoho applications for an energy startup. Collaborating with teams to enhance business processes and develop system solutions.
SAP Treasury Business Process Expert engineering S/4HANA solutions across global entities. Focusing on Treasury, Cash - flow, and Hedging solutions with an opportunity for growth in Corteva Agriscience.
Senior Manufacturing Engineering Business Operations Leader responsible for driving operational effectiveness and strategic alignment at GE Aerospace. Leading initiatives in Electrical Power organization to enhance manufacturing outcomes.
Head of Business Operations driving execution and strategy in renewable energy startup. Collaborating across functions to ensure strategic priorities translate into measurable progress.
Business Operations PD Analyst at Ford overseeing vehicle hardware engineering functions and budget management. Collaborating with teams to deliver strategic deliverables and financial forecasts.
Team Leader overseeing business systems in fulfillment operations, enhancing performance and managing a supportive team at Blue Cross NC. This role involves liaising between business areas, IT, and vendors to optimize solutions.