Manager - Business Operations leading presales efforts and AI/automation initiatives at Datacom. Championing process improvements across teams to enhance delivery in managed services.
SG
Hybrid Head of Program and Project Management – Digital Services Business Operations, Mobility
Posted 3 months ago
About the role
- Lead program and project management at S&P Global Mobility, overseeing a high-performing PMO team. Ensure seamless project execution and operational excellence across digital services business operations.
Responsibilities
- Lead the PMO for all S&P Global Mobility projects and project managers, implementing a “hub and spoke” model to ensure consistent project governance and reporting across the organization.
- Responsible for the successful execution of all projects within S&P Global Mobility, ensuring on-time delivery, quality, and alignment with organizational objectives.
- Manage project dependencies between S&P Global Mobility and its subsidiaries, proactively identifying and mitigating risks to ensure seamless execution.
- Establish, implement, and continuously improve program and project management processes, standards, and methodologies in line with industry best practices.
- Oversee the creation and distribution of clear, timely, and actionable project status reports for stakeholders at all levels.
- Develop and manage robust communication plans to ensure transparency and alignment across project teams and stakeholders.
- Lead regular project reviews, ensuring adherence to standards, quality expectations, and continuous improvement.
- Ensure all project management activities comply with SOX and audit requirements, maintaining rigorous documentation and controls.
- Collaborate with PMOs in subsidiaries to share knowledge, align on best practices, and drive consistency in project management approaches.
- Build and mentor a high-performing team of program and project management professionals, fostering a culture of operational excellence, innovation, and continuous learning.
Requirements
- 10+ years of progressive experience in program and project management, with a track record of managing multiple, complex projects within a global, technology-driven organization.
- Demonstrated ability to lead and optimize PMO teams or centralized project management functions.
- Experience overseeing project delivery, managing dependencies, and coordinating efforts across multiple business units or subsidiaries.
- Solid understanding of program and project management methodologies (e.g., PMI, Agile, Prince2) and the ability to implement and improve processes and standards.
- Proficiency in status reporting, executive communications, and stakeholder engagement.
- Familiarity with SOX/audit requirements and experience integrating compliance into project management practices.
- Strong ability to work cross-functionally and liaise with internal and external partners to align on best practices.
- Excellent analytical, interpersonal, and leadership skills, with a demonstrated ability to mentor and develop project management talent.
- Project/program management certifications (PMP, PgMP, PRINCE2, Agile, etc.) preferred.
- This role is limited to persons with indefinite right to work in the United States.
Benefits
- Health care coverage designed for the mind and body.
- Generous time off helps keep you energized for your time on.
- Access a wealth of resources to grow your career and learn valuable new skills.
- Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- From retail discounts to referral incentive awards—small perks can make a big difference.
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