Lead systems implementation and process change within Business Operations and Strategy team at Lloyds Banking Group. Collaborate with vendors and support incident management for robust platform operations.
SG
Hybrid Head of Program and Project Management – Digital Services Business Operations, Mobility
Posted last month
About the role
- Lead program and project management at S&P Global Mobility, overseeing a high-performing PMO team. Ensure seamless project execution and operational excellence across digital services business operations.
Responsibilities
- Lead the PMO for all S&P Global Mobility projects and project managers, implementing a “hub and spoke” model to ensure consistent project governance and reporting across the organization.
- Responsible for the successful execution of all projects within S&P Global Mobility, ensuring on-time delivery, quality, and alignment with organizational objectives.
- Manage project dependencies between S&P Global Mobility and its subsidiaries, proactively identifying and mitigating risks to ensure seamless execution.
- Establish, implement, and continuously improve program and project management processes, standards, and methodologies in line with industry best practices.
- Oversee the creation and distribution of clear, timely, and actionable project status reports for stakeholders at all levels.
- Develop and manage robust communication plans to ensure transparency and alignment across project teams and stakeholders.
- Lead regular project reviews, ensuring adherence to standards, quality expectations, and continuous improvement.
- Ensure all project management activities comply with SOX and audit requirements, maintaining rigorous documentation and controls.
- Collaborate with PMOs in subsidiaries to share knowledge, align on best practices, and drive consistency in project management approaches.
- Build and mentor a high-performing team of program and project management professionals, fostering a culture of operational excellence, innovation, and continuous learning.
Requirements
- 10+ years of progressive experience in program and project management, with a track record of managing multiple, complex projects within a global, technology-driven organization.
- Demonstrated ability to lead and optimize PMO teams or centralized project management functions.
- Experience overseeing project delivery, managing dependencies, and coordinating efforts across multiple business units or subsidiaries.
- Solid understanding of program and project management methodologies (e.g., PMI, Agile, Prince2) and the ability to implement and improve processes and standards.
- Proficiency in status reporting, executive communications, and stakeholder engagement.
- Familiarity with SOX/audit requirements and experience integrating compliance into project management practices.
- Strong ability to work cross-functionally and liaise with internal and external partners to align on best practices.
- Excellent analytical, interpersonal, and leadership skills, with a demonstrated ability to mentor and develop project management talent.
- Project/program management certifications (PMP, PgMP, PRINCE2, Agile, etc.) preferred.
- This role is limited to persons with indefinite right to work in the United States.
Benefits
- Health care coverage designed for the mind and body.
- Generous time off helps keep you energized for your time on.
- Access a wealth of resources to grow your career and learn valuable new skills.
- Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- From retail discounts to referral incentive awards—small perks can make a big difference.
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