Managing a broad range of moderately complex supply chain processes for a large global business unit. Leading regional and global business unit planning teams to streamline operational processes.
About the role
- Business Operations Specialist driving strategic process improvements in legal operations at Gartner. Managing billing, eDiscovery, and operational reports to enhance business continuity and compliance.
Responsibilities
- Oversee daily operations across billing and invoicing, eDiscovery, request triage and broader legal support
- Manage legal billing operations, including invoices and vendor onboarding
- Act as a liaison between L&C and cross-functional partners
- Build and maintain strong relationships with Outside Counsel partners
- Execute eDiscovery requests and ensure accurate documentation
- Triage and prioritize incoming requests using multiple dashboards
- Develop and analyze operational reports to inform decision-making
- Support onboarding and mentorship of new L&C team members
- Bring new ideas to Operations leadership on a consistent basis
Requirements
- 3-5 years of experience in legal operations, compliance, or related roles
- Proficiency with legal billing systems, eDiscovery tools, and spend management platforms strongly preferred
- Strong communicator with the ability to present complex information clearly in written and verbal form
- Proven ability to identify, implement, and clearly document processes and related improvements
Benefits
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Annual bonus plan based on performance
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