Manager, Client Experience overseeing daily client journey touchpoints at Integris, shaping strategic technical roadmaps and enhancing overall client satisfaction.
About the role
- Manager, Deal Desk at Vanta serving as a strategic partner to Sales leadership in the EMEA region. Responsible for deal reviews, execution processes, and operational improvements.
Responsibilities
- Own and manage the Deal Desk function for EMEA, serving as the primary partner to Sales leadership and ensuring deals are structured strategically, compliant with internal policies, and accurately booked.
- Build strong partnerships with Sales teams and leadership to expedite deals, enhance process efficiency, and position Deal Desk as a strategic advisor earlier in the sales cycle.
- Review and evaluate deals for policy alignment, compliance, and booking accuracy, managing all aspects of deal execution including pricing, configuration, approvals, and escalation of non-standard requests.
- Partner cross-functionally with Legal, Finance, Billing, Revenue, Collections, and GTM Operations to streamline quote-to-cash workflows, ensure scalability, and maintain alignment across functions.
- Lead and drive operational improvements - identifying process gaps, implementing scalable solutions, and helping to mature Deal Desk systems as Vanta grows.
- Support Finance during month-end close and audits, ensuring all deals are accurately reconciled between systems and the statement of record.
- Provide analytical insight into deal trends and process efficiency, using data to identify opportunities for improvement.
- Educate and enable Sales teams on process changes, policy updates, and Deal Desk best practices to improve deal velocity and compliance.
- Represent the Finance organisation in cross-functional initiatives that support selling activities, product launches, and business model evolution.
- Be a builder in a fast-growing environment, proactively developing frameworks, tools, and processes that drive operational excellence and global alignment across regions.
Requirements
- 7+ years of deal desk experience
- Proven relationship builder who can partner effectively with Sales leadership, Finance, Legal, GTM Operations, and other cross-functional stakeholders across geographies (EMEA and NAMER).
- Experience across various business models, supporting both subscription-based and consumption-based revenue structures.
- Strong operational and execution skills with the ability to manage multiple competing priorities in a fast-paced, high-growth environment.
- Builder mindset: comfortable working through ambiguity and maturing processes and systems; proactive in identifying gaps, recommending solutions, and implementing scalable improvements.
- Exceptional analytical and problem-solving ability, using data to inform decisions and drive continuous improvement.
- Experience managing high deal volumes and tight deadlines during end-of-month and end-of-quarter cycles.
- Clear and concise communicator, able to simplify complex concepts, influence stakeholders, and advocate for Deal Desk as a strategic partner.
Benefits
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
- Health & wellness stipend
- Remote workspace stipend
- Commuter benefits for team members who attend the office
- Pension matching
- 25 days of PTO per year and unlimited sick time
- 8 company paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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