Account Manager focusing on client relationships to drive growth at Vanta in EMEA. Responsibilities include developing accounts, managing expansions, and understanding client needs within a hybrid model.
Responsibilities
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.
Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc).
Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrutinous pipeline hygiene.
Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.
Requirements
3+ years experience selling to or managing customers
Fluency in written and spoken English, with a second European language preferred
Must be able to work in our Dublin or London office 3 days a week (Tuesday, Wednesday and Thursday)
Strong ability to prospect and build pipeline without assistance from BDR and/or inbound support
Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
Be highly motivated with a sense of urgency and willingness to adjust
Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support
Previous experience in security and compliance is not required, but highly desirable
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits, including bike to work scheme and tax commuter ticket scheme
Pension matching
25 days of Annual Leave per year
11 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!
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