Senior Territory Manager responsible for driving commercial success and clinical adoption of PROCEPT robotic systems. Leading Aquablation therapy expansion and building relationships with surgical teams.
About the role
- Account Manager at Meltwater handling SaaS customer accounts, driving growth and renewals across assigned accounts. Collaborating closely with the Customer Success team to optimize client relationships.
Responsibilities
- Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team
- Focus on driving sustainable, long-term growth while overseeing renewals
- Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth
- Identify and actively pursue expansion opportunities within accounts
- Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions
- Partner with Renewals Representatives to ensure robust account retention
- Cultivate and nurture strong relationships with key stakeholders within assigned accounts
- Monitor customer usage patterns to inform strategic renewal and product expansion approaches
- Implement proactive sales processes to effectively counter competitive threats during renewal negotiations
Requirements
- A Bachelor's degree or higher is preferred for this role
- A minimum of 3 years tenure in account management is desired
- Strong strategic thinking and execution capabilities
- Ability to develop effective account plans and strategies
- A proactive approach to identifying and driving expansion opportunities
- Refined communication and collaboration abilities
- Results-oriented mindset with a focus on achieving growth targets and customer satisfaction
- Excellent written and verbal communication skills in [Language] and English
- Willingness to embrace the best of both worlds with our hybrid work schedule
- The ability to legally work in the country of hire is required
Benefits
- Comprehensive paid time off that allows you to have an enhanced work-life balance
- 401K matching
- Life insurance
- Commuter benefits
- Parental leave plans
- Excellent medical, dental, and vision options
- Collaborative, transparent and fun loving office culture
- Accelerated professional development and growth programs
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